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Businiess name:
Saban's Rent A Car
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Review by:
citysearch c.
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Review content:
VERY RUDE AND DISHONEST!! Online we saw a rental price for $129. We called and total price was, indeed, $129. We asked the person at desk, just to be sure and the price was $129, with some taxes and with an additional $170 deposit. We were assured this was just to make sure car came back in same condition on time. We explicitly asked if $170 additional would be refunded and were assured that it would be. Car was in extremely poor condition (the backseat was actually at a 45 degree angle) but we didn't care, it drove fine. We returned it 1/2 hr early in order to rent it again for another week and they gave us a much higher price (online quote was still $129) so we decided not to rent again. My husband wanted to take me home (5min away) so I wouldn't have to walk our dogs on the hot concrete...but they would not let him. They would not refund security deposit even though we returned car in same condition with the same amount of gas. Very rude and dishonest!
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