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Businiess name:
A Shoe-A-New
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Review by:
citysearch c.
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Review content:
A SHOE-A-NEW in Uptown will SCREW-A-YOU!!!\r
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Don't go to this alcoholic shoe shop, please, unless you just want a shine or some laces in your gym shoes replaced, because THEY DO HORRIBLE BUSINESS. I should've known, the dude with the horribly disgusting wax beard who said he ""needed a drink"" was the first sign.\r
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The consequences of not following my instincts after they said they could do a major repair on my Dolce and Gabanna boots, was me showing up on the date they said they'd be ready, ONLY TO FIND 1) THEY HAVEN'T EVEN BEEN STARTED, 2) THEY DIDN'T CALL ME TO TELL ME THEY COULDN'T EVEN DO THE JOB, AND 3) WHEN I CALLED TO SPEAK TO THE OWNER FOR MY REFUND--IT'S DAY 2 AND NO CALL!!!\r
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I completed a sloppy refund form, but a lot that's gonna do, folks. I'm staying on these clowns until I get my $133. I paid with my check card, but those hacks couldn't refund my money on the spot--the dude said he'd notify the owner and he'd write a check asap and get in the mail to arrive to me in 2-4 days. \r
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DO YOURSELF A FAVOR, SAVE YOURSELF A HUGE HASSLE--DON'T GO HERE!!!\r
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When I moved from St. Paul to Minneapolis, I was simply trying to find a local shop, so I wouldn't have to drive to St. Paul for my shoe repair needs, but I was wrong in coming here. Hartland Shoes in St. Paul, my shoe repair shop of almost five years has never missed a beat, always kept their promise, and are friendly and professional. I'm going back to Gene at Hartland Shoes in St. Paul on Hamiline, just off University.\r
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Sincerely,\r
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J
Pros: Location
Cons: Poor Customer Service, Very Unprofessional Workers
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