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Businiess name:
Westside/ritz Camera & Image
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Review by:
citysearch c.
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Review content:
I took a DVD to Westside Ritz Camera to be copied. I paid in advance and days later returned and picked up an envelope containing 2 DVD cases. I opened the envelope at home and prepared to return the original DVD to a person I do business with only to find the case empty. I had only received the copy. I rushed back to the store and was told without apology, that they lost the original. I was surprised by lack of professionalism, responsibility and concern. I explained that it was a business DVD and not mine to which they basically shrugged. I will never go back. I think that it is high on the list of worst retail experiences I have had or heard of.
Cons: terrible service, lack of professionalism, lack of care, lost customer's DVD
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