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Businiess name:
Founders Insurance Company
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Review by:
citysearch c.
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Review content:
First when I called to file a claim, I would be on hold for 20 min. then they would hang up on me. It took 5 times of doing this before I actually got through. Then, they stated they were closed at 4:40 when their business hours state they are open until 5 p.m. You never get a person. You can't talk to anyone but the adjuster asigned to your file, who you can never get through to, and they don't return your phone calls. You have to call 5 times before they do. You can't report them to their supervisors because they don't return your calls either. It took 30 days for me to find out they were only going to cover 80% of the damage, because their insured stated I made a sudden stop and he rear ended me. Which is not true. Their insured ran into me while I was at a complete stop and he was just not paying attention. Even if I made a sudden stop, he should have been a safe distance behind me. DO NOT USE THIS COMPANY!!! TERRIBLE SERVICE AND COVERAGE!!!
Cons: bad service, bad coverage
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