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Businiess name:
VCA Albany Animal Hospital
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Review by:
citysearch c.
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Review content:
First let me say, I am not one who usually leaves negative comments about services, but our experience with Dr. Beers was SO bad that I am compelled to let everyone know. We took one of our cats to see Dr. Beers twice. Both times she seemed very standoffish when asked questions (she didn't even ask if we had any questions regarding the cat's treatment). Between the two visits, she made contradictory observations, and when I politely informed her that she said the exact opposite two months prior, she looked visibly annoyed that I would even question her expertise. On top of this, she openly accused us of self-medicating our cat, when just two months prior, she told us to try the treatment in question if we wanted to. Apparently her record keeping is not up to par as she seemed to have no recollection of this. \r
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As someone who is providing a professional service, Dr. Beers failed at providing us the common courtesy you come to expect from someone in her position. Furthermore, if I am going to spend a large sum of money to try and treat our cat, I feel that that a vet should be willing to answer my questions and explain to me what is actually involved, instead of throwing an estimate for services invoice in my face with no explanation.\r
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All in all, Dr. Beers is the WORST vet we have ever taken any of our many animals to. I would highly recommend you look elsewhere for a more reputable place to take your critters.
Pros: Office staff are very nice
Cons: Would not take our animals back if they paid us.
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