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Businiess name:
Anderson, Erika, Md - Parkside Pediatrics
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Review by:
citysearch c.
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Review content:
I feel like I harrass the staff of Parkside! I call very frequently- whether my children are sick and I need to make an appointment, or speak with a nurse, speak with someone in billing regarding bills, you name it I've called about it. The ladies who answer the phones are MORE THAN HELPFUL and they kindly answer questions for me and they are so truly sweet. The first time I called Parkside I was trying to find my way there- the poor lady stayed on the phone with me for 10 minutes until I finally pulled in the parking lot. I know that directions are not necessarily regarding a practice, but this was one of my first encounters with them and I KNOW they are more BUSY than staying on the phone with my DIRECTIONALLY INCOMPETANT SELF for 10 minutes :) I was so very impressed with how they cared; and they didn't even know me! Then there was another time that my 2 year old son fell outside and bust his lip open around 4:20pm on a FRIDAY! (their last appointments are at 4pm every day) I called and I was of course in tears because of the situation, but the lady very sweetly said, ""I know you are very upset, would you mind at all holding while I go inform the doctor of this?"" She put me on hold for less than a minute and returned saying, ""I just spoke with the doctor who will be on call tonight, and he would like for you to go ahead and come on in."" I arrived at 5pm (closing time) and everyone was so friendly even though I was a LATE FRIDAY VISIT. MY son needed stitches and the doctor put them in right then and there. I AM SO PLEASED WITH PARKSIDE AND I WOULD CRY LIKE A BABY IF MY FAMILY MOVED. \r
I am done with my Parkside Praise ""book"". Thank you so much for ALL you do: Dr. Dobson, Dr. Moll, Dr. Jones, Dr. Anderson, and Mrs. Beth! (and thank you to ALL of your staff as well!
Pros: front office, nurses, billing, doctors, movies, cleanliness
Cons: ZERO!!!
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