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Businiess name:
All Is Well A Groomer's Secret Salon
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Review by:
citysearch c.
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Review content:
I had heard good things about this company and was impressed with their knowledge of pet foods and decided to have my dog groomed, giving very specific instructions - no cutting or shaving of the face, just trimming the legs, ears, paws and rear end. My instructions were ignored and the owner shaved my dogs whiskers and cut the eyelashes off. I couldn't believe it and asked why. I was told that the dog doesn't need her whiskers or lashes and this is the standard cut for this dog. Again I reiterated that I had left instructions which they had actually taken down but ignored. When I mentioned that as a result of this maiming my dog had some sense and orientation issues, the owner said that could be an ear infection or her eyes need to be checked by a doctor Her eyes are fine and so are her ears, I replied. The arrogance and lack of apology by All Is Well has left me very upset. To me this practice is barbaric and shame on this groomer.
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