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Businiess name:
Ups Store
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Review by:
citysearch c.
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Review content:
I had an unbelievable experience at this store today. Every time I asked questions to the Indian owner he kept saying ""You don't understand, you don't understand!"" That's right, I couldn't understand him because of his heavy accent! I'm not complaining of his accent actually but his attitude. He was obviously thinking it was my fault. I've felt the same way before but he was especially rude today. Before I went there I weighed the package and checked the shipping price on UPS website and found out it would be around $15. However the owner tried to charg me $29. I told him that it was suppose to be cheaper accoding to the website then he said the website was wrong. Since I knew sending it from USPS would be much cheaper than $29 I decided not to use UPS this time. The owner said ""OK, it was totally waste of my time!"" and ripped the form I gave him in front of me. It was shocking because I've never had this rude customer service in this area. Then I decided not to go back to this store again.
Cons: Unbelievably rude customer service
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