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Businiess name:
StorSmart - Palladium
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Review by:
citysearch c.
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Review content:
In my opinion, you should take your business elsewhere! I suffered a massive loss of property due to mold. Management ignored our calls for weeks before finally calling us back in an attempt to resolve. Once contacted, they informed us that they were aware that mold was damaging units but they just ""hadn't gotten around"" to letting us know yet. We had been customers for 6 months, and despite paying on time, they have double-charged our automatic payments on more than one occasion, in consecutive months, and when we moved our things in, there was not even a separating wall between the units. We had to wait over a week for management to get the wall up to ""protect"" our things. Save yourself the headache--if you want your belongings to end up the way they do here, take the money you'd spend on this place, leave your belongings out in a field in the rain, and go on vacation. Your things will end up in the same condition they'd leave here as, and you'll have used your money more wisely! Adding insult to injury, they have auto-charged our payment for NEXT month, after we'd moved out and my fiance met with them IN PERSON confirming this a week and a half ago! This is not a personal attack on the character of the owners, just an honest review of our bad experience. As a result of our experience, we obviously would not recommend this place.
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