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Businiess name:
Carolina Auto Spa, Inc.
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Review by:
citysearch c.
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Review content:
I usually don't write reviews, but I have to jump in as well about Carolina Auto Spa. I have been a long-time customer of CAS with different cars over the years and the service has always been impeccable...until one day in the spring or summer of 2005. I purchased a wiper blade for the driver's side from CAS and they installed it with no problems...or so I thought. A couple days later as I'm driving down the road while it's raining, I turn on my windshield wipers. As the wiper is coming across my windshield, it flies out towards the traffic before coming back in to the glass. I took it back to CAS and apparently they had broken the arm that the blade sits in. I talked with the manager and they said if I go to the dealership and get it fixed, they will reimburse me with proof of the bill. I did just that and returned to CAS and showed them the bill, where they reimbursed me in cash right out of the cash register. I decided to give them a second chance and have not been disappointed since. No establishment is perfect and CAS will continue to receive my business because they do an outstanding job. I used to go to Bunkey's before I found out about CAS and haven't been to Bunkey's since because CAS does a MUCH better job on your car. Yes, you have to wait, but the wait is well worth it in my opinion. If you were washing your car yourself, wouldn't you take some time to really clean it well? I appreciate the attention to detail that they give to my car and plan to take it there to get it detailed sometime in the near future. I just probably won't buy any more wiper blades :-)
Pros: car is always very clean and will touch-up if they miss a spot while you walk around and check it out
Cons: need more locations!!!
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