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Businiess name:
Waraji Japanese Restaurant
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Review by:
citysearch c.
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Review content:
Sushi bar etiquette is out the door here. I usually will wait extra to get a seat at the sushi bar knowing that they will piece meal my food so I can get a rhythem to my dinning experiece. Not Here! I wait extra for the bar about an hour, get to the bar, order my sushi and get my appetizers from the kitchen. 20 minutes later still not one piece of sushi. 40 minutes later no sushi. They finally give me my whole entire order 1 hour later at the sushi bar! Why even wait for the sushi bar? Should just get take out so you dont have to wait so long. And you can tell the waiters are uncomfortable with the situation and the long lull between appetizer and meal. Granted this place can buy good fish but the dinning experiece is poor! Then when I suggested they should try to multitask and give the bar people some food a little at a time, I then got this Samurai attitude that I was challenging them to a duel or something. Terrible customer service! I am on the hunt for a new sushi place to eat. Eventually if they want to get things going they will have to either hire more chefs or start learning how to multitask.
Pros: Awesome fish!
Cons: Bad customer service and to long of a wait and poor sushi bar experience.
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