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Businiess name:
Rage Property Management
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Review by:
citysearch c.
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Review content:
I can not put into words how bad this company is. \r
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Story 1: I was paying about 12% on my second mortgage and so I wanted to refinance. I called my mortgage company and they gave me a rate of 9%. I paid a $250 down payment to start the loan process. The mortgage company needed a ""condo questionaire"" form filled out by my association in order to complete the loan. The mortgage company faxed the questionaire to Rage and I sent a check in for $25 because that was the fee. The mortgage company never got the questionaire. After spending about 2-3 months calling them and trying to get ahold of them (me and my mortgage company tried calling them almost daily), I finally got someone on the line to talk to. I asked there where the questionaire was. They looked through thier records and said ""there's no record of a request for that, or you paying the $25"". I said ""look back about 2-3 months"". They said ""Ohh, we don't keep records that are older than 1 month""!!! I asked if it was on thier computer system. They said they only use paper, not computers.\r
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So by the time we actually GOT the questionaire done, the interest rate wasn't locked any more and it would be 11.5% which is not even worth me refinancing my house over. So Rage cost me the $200 down payment on my re-mortgage and $25 on the questionaire. \r
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Story 2: My wife forgot to renew her licesnse plate sticker. She walked outside our door to go to renew the sticker and her car was gone. Later, we found out that Rage had our car towed because our plates expired. $150 to get it back.\r
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Fed up, I decided to go to thier ""address"" in Elgin, IL and talk to someone in person to see where it said they could tow our car over that. After driving around for a bit, I finally find thier ""address"". It is an old beaten up blue door with a mailbox on it that says ""RAGE"". It's bolted shut and there's a steel bench in front of it. There is no ""location"" for Rage Property Management. \r
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I want to get to the bottom of this company.
Pros: NO PROS
Cons: Everything I listed
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