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Businiess name:
Killen's Steakhouse
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Review by:
citysearch c.
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Review content:
We made reservations 2 weeks in advance for our 30th wedding anniversary. My in-laws had tried the restaurant about 3 weeks ago and couldnt stop talking about it. We had to wait abut 15 minutes for our table to be ready. We ordered the crab cake appetizer, and the crab was good but the shrimp was fishy tasting. Next was salad and french onion soup. The soup was cold, and we had asked for bread when the soup was brought to the table. We never got a chance to complain about the cold soup, as we never saw the waiter. The bread was finally brought once the soup and salad dishes were removed-not what we had in mind, but it gave us something to do during the extended wait we had until our steaks arrived-at least 30 minutes. All 4 steaks arrived cold, and had obviously been sitting undelivered for at least 15-20 minutes. One ribeye did not look or taste right, and we told the waiter it was a sirloin strip. When the manager came over we told him that all the steaks and the 2 potato sides were cold. He disappeared to get a tray, and finally took the food back to the kitchen 10 minutes later. Imagine our surprise when he returned with a fresh replacement for the suspect ribeye, and the other 3 original steaks. The 3 steaks were STILL cold, and had been sitting under heat lamps for the past 30 minutes. Since it was a special occasion and we were not alone we chose not to make a bigger deal of the situation. The manager seemed surprised that we expected FRESH HOT steaks. He eventually took off two of the steaks off the bill, but it was still expensive for BAD SERVICE, cold, heat lamp heated steaks, and cold side orders at $7 each for some less than impressive potatoes. Overall we were there 2 1/2 hours, and did not have dessert (and it wasnt offered), Save the drive to Pearland and enjoy the luxury of V*i*c & A*n*t*h*o*n*y*s downtown. Same prices, awesome service, much nicer surroundings,and Good Food.
Pros: Convenient to Pearland
Cons: Bad service, atmosphere and food below par
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