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Businiess name:
Greenforce Clean Team Co.
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Review by:
citysearch c.
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Review content:
I have searched for cleaning services because I broke one of my toes and I can not do it myself. I found green force through online search and I read the reviews which were 5 stars average, which I now think that, were written probably by green force members to buff up their ratings. But I can not prove it other than telling you my 2 stars rating story review.\r
I thought that if I will pay someone else to clean (green force), they will clean as expected, since this is what they do day in and day out, but I was wrong.\r
They quoted me for $175 for 2 ½ hours of cleaning which sounded not too expensive but not that cheap as well.\r
I was at the house while they cleaned since I can not leave the house (broken toe). Other than the fact that they were slow they DID NOT dust number of places which can be easily noticeable. They dusted the blinds which located above our bed, and the bed covers which my wife has washed two days before were full of dust (disgusting). They did not even try to clean the dust off the bed let alone the fact that they did not even made the bed. Also they did not made the bed in the other room (guest room) after they asked me if I want them to do so, which I have said yes, wile thinking to myself why do I need to tell them yes for something that is so basic in every house hold cleaning procedure like vacuum the carpet or dusting. \r
Also they did not really impress me with their organizing skills. The bathroom area was cleaned, yes, but it was looking the same as before, only clean as far as surfaces. Nothing was put back in place. You would assume that they will organize the bathroom area a bit or is it too much to ask. The same was with the kitchen. \r
I was in one of the rooms when they called me out saying that they have finished. I did not check on their work before I have paid them since I was tired from the pain med and I did not think there is a reason why I should not trust that they did a good job. But I was wrong. . \r
I wanted to mention that I am not the kind of guy that likes to complain, and my tolerance for bad service is high. But when I feel that I have to say something, I will. Especially after having no help with their “poor customer service” person whom I think should not answer phone calls. She does not know how to deal with complaints other than saying” I am sorry”. Well, this is just great? I have paid decent amount of money, got poor service and she is just sorry. \r
Hey, all of you consumers out there. You know what, you might have different experience with them, but I was not impressed at all by their cleaning methods or customer service which was poor as well. They will not see my money again. You know those times when you go out for expensive dinner and you pay a lot for it, and as you leave the restaurant you are heading to the nearest taco restaurant because you are still hungry. Well, this is the same except this time I have paid a lot for cleaning and at the end I had to finish up the cleaning that they had not done. Disappointing .......\r
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Cons: read my 2 star review for info........
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