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Businiess name:
Carpet Dryclean, Inc
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Review by:
citysearch c.
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Review content:
After months of putting up with brown carpets (suppose to be off-white) from the dog bringing in evidence from lying in the dirt all day, we searched Angie's List for a carpet cleaner. Based on the reviews, we decided to give CarpetDryClean a call. They were able to come out the next day so I took off work early to meet them. They said they would be there b/w 2-4pm. Around 2:30, I called to make sure they were still coming. They put me on hold and called the technician and found out they were running late from the previous job. I told them no problem. 2 minutes later, I got a call from the owner apologizing and asking if I received a call letting me know they would be later than expected. I said no and he assured me this was not their normal operating procedure. I told him how much I appreciated his followup communication and understand that these things happen. A little while later, Ferdie and Carlo should up, measure the carpet area, explain the process, quote a price, and get straight to work. First they treated a really badly stained area to show me the results. Amazing! Carpet looked like new again. They continued with the rest of the house as I went around ahead of them exposing as much carpet as possible. They moved most furniture and we were very pleased with the final result. A little pricier than steam cleaning, but we didn't have to wait for the carpet to dry and it includes disinfectant, which is usually extra with steam cleaning. I would highly recommend CarpetDryClean!
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