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Businiess name:
Carney, Patrick S, Md - Advancements In Dermatology
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Review by:
citysearch c.
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Review content:
I went with my brother to support him when he went in to to get his wart lazered on June 23rd 2011. This was his 4th visit to the clinic. I was horrified at how he was treated. In previous visits the specialist, Heather Wencel, did not do a thorough treatment and when he mentioned this to her, Heather denied that there were any untreated areas without looking where he had pointed. This was humiliating to watch, I can't imagine how my brother must have felt.
Yes, warts do often need frequent treatments, but they were so unkind to him. She didn't seem to grasp that his foot needs to heal for some time before they can give another treatment. With what she was advising, they may as well have just cut off both his toes.
I was hoping to ask Heather some questions or state some concerns but any attempt to have a dialogue was quickly cut-off. In fact, Heather Wencel asked for silence while she was treating him, but just a few seconds later she began to talk to us, which was confusing and scary because she was holding the lazer gun. When we responded to her that we would like her to concentrate and not talk as -she- had asked for, we were told we were being rude and that she had asked us not to speak! When she had finished treating him she prepared to leave the room WITHOUT applying band-aids to his burned toes. (My mother asked her to do it).
Heather Wencel had no gentle bedside manner or compassion, or ability to work with my brother. When my brother started to tremble slightly, she asked very abruptly if he had eaten any breakfast and ""-Why- are you shaking?"". DUH. Can't she see the toes turning black and blue? Does she not know how painful the treatment is?
DO NOT GO THERE. We offered them feedback and told them we were uncomfortable with Heather, and they called us back the same day to tell us that they will not treat my brother anymore. This is truly unprofessional conduct. Now we are looking for another clinic and it will cost extra for the intake appointment when he probably only needs 1 more treatment.
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