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Businiess name:
Pizza Hut
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Review by:
citysearch c.
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Review content:
My Pizza Hut experience tonight!.....
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First, after I placed my order I was informed on the website that it would take an hour and a half to receive my order. I called to complain. Ask to speak to a manager and got routed to Kansas. Nothing happens.
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Second, I wait for the order since you have already charged my credit card and refused to give me a refund. It arrives after waiting for an hour and 10 minutes...missing half the order.
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Third, the delivery driver apologizes and says he will be right back with the missing items from my order...30 minutes later...no driver and no order.
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Fourth, called the restaurant. They already knew of the problems I was having this evening and offered to resend the missing part of the order or said I could have it free next time...UMMM HELLO...I already paid for it...IT'S NOT FREE.
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Fifth...I'M EXTEMELY PISSED OFF AND WILL NOT ORDER FROM PIZZA HUT AGAIN. THIS IS THE ABSOLUTE WORST CUSTOMER EXPERIENCE I HAVE EVER HAD. OH...AND I WILL ALSO POST THIS ON THE INTERNET.
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