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Businiess name:
Carolina Sporting Arms
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Review by:
citysearch c.
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Review content:
I am editing my review below: Considering all the Second Amendment bashing by the left, we can witness first hand what this has done to the gun industry. No supply of ammunition or guns with the hysteria surrounding the curtailment of our rights. Hyatt has jacked up its prices to beyond ridiculous on some guns (M&P Shield is now $633!). There is some greed and gouging going on now. Saw $85 for 333 rounds of .22lr the other day. If you buy it, you support the gouging. Let the hysteria die down, people. In any event, CSA is trying its best to rectify the situation caused below. We'll call this incident bad training. CSA cares about their reputation and customers. They could just leave this be and say forget him, but they are not. They are trying to earn my business in a difficult time. I am giving them another chance and will report back.\r
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Better customer experience needed. Better prices needed. Hyatt has you beat. Buds Gun Shop has you beat. Put a deposit down on an M&P Shield. They are the same price at Hyatt as they are here. This place is closer to where I live. Sent a friend here to get his as well. Friend was told to put double the deposit down (called the next day and was advised that all was needed was a $100 deposit which is what I put down) and that he would be the first on a ""new"" list they were starting. Salesman told him that all previous orders had been fulfilled. That was a lie as I had not even received mine yet. The integrity is missing from the salespeople here. Manager called me and just apologized. Nothing more. I am sending him business and when my friend told me of his experience all I could do is feel like an idiot for sending him here. Management and owner should do more than just apologize for their staff's lies and bad business practices. This is why brick and mortar will fail. Online sales strive to provide a better experience. Look to Zappos and Remora Holsters as great examples. Oh, and Phillip R. below me works at CSA. He was the one that informed me that the larger deposit and list lie was just that. I'm not whining, just expressing the bad experience with CSA.
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