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Businiess name:
Cool Air USA
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Review by:
citysearch c.
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Review content:
I have had three service calls from Cool Air USA; each time the servicemen called 20 - 30 minutes before arrival, and they have showed up within the two hour window I was given when the appointment was scheduled.
I must state that I was not satisfied with some aspects the work done during the first visit, but my phone call to Adam, the manager, resulted in a pleasant, supportive exchange. The crew that arrived today was well prepared, professional and knowledgeable. They took extra time with my duct cleaning and made several suggestions that will help me keep the air in my home cleaner.
As a former business owner, I know that slip ups can happen. The test is how a company responds to customer concerns. In my experience, Cool Air USA is concerned with customer satisfaction and will work with you to provide top notch service.
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