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Businiess name:
N W Relocation
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS COMPANY!!!
WE recently moved from Bellevue WA, to Jersey City, NJ.
At first they are promising, their sales people are very convincing. Its the service you get after you sign the papers and they have your stuff. YOUR SCREWED!!!!
NON OF THEM ARE PROFESSIONAL. The good service ends when you pass the sales team.
IF YOU DO DECIDE TO USE THEM- be very very careful, they are very clever.
Then they asked for $600 extra because they had to rent a smaller truck or the second delivery to my husband office (which was a part of the contract and they had already charged $350 for). To top it off they took my dining table to my husband's office and left parts of this desks at my apartment.
The company wouldn't do anything about it. The driver told us if we had a problem, complain or take us to court! We had to hire a handyman to put our furniture together. I felt so betrayed.
THERE WAS NO APOLOGY OR CONCERN. WE WERE RIPPED OFF. A QUOTE OF $1700 ENDED UP COSTING US $4100 IN TOTAL PLUS $450. THE AMOUNT WE PAID THE HANDY MAN TO DO THE JOB THE MOVERS WERE SUPPOSE TO + THE COUNTLESS STUFF THAT CAME OUT BROKEN FROM THE BOXES. I have also spent $100 in replacing lamp shades. But some items cannot be replaced.
THE MANAGEMENT TOLD US TO FILE A CLAIM BUT I don't know if we will get anything back because the foreman so cleverly marked everything as scratched or dented. Luckily I have pictures of before and after and all the bills for when I bought my furniture. I even have pictures of what the boxes looked like when they left my apartment and how they delivered.
IF ANYONE IS CONSIDERING THESE GUYS, PLEASE DONT USE THEM. THERE WAS A LOT OF DAMAGE, BAD BEHAVIOR, DISRESPECT AND LIES.
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