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Businiess name:
Chicago Vision Club
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Review by:
citysearch c.
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Review content:
I just had a terrible experience with this business, and while I usually never write negative reviews online about unsatisfactory customer service experiences I thought this business warranted me warning the rest of my fellow consumers against using them. There are many eye doctors in Chicago - save yourself the hassle and avoid this one at all costs.
Here is the short story, although believe me I could write an entire page on my negative experience with this business:
I went in to get an eye exam two weeks ago for contact lenses. Prior to coming in for my follow up exam a week later I researched contact prices online and noticed that Chicago Vision Club's (CVC) prices per box were over 50% higher than those online. I notified the CVC at my follow up appointment that I wouldn't be purchasing my contacts through them because their price was $96 higher for a one year supply of contacts. The owner of the store tried to embarrass and ridicule me in front of 5 other customers in the store that evening about not purchasing through his business, telling me ""that I should support local business"" and that ""I hope you can sleep at night after screwing me over"". I then attempted to purchase the contacts online however the CVC would not release my prescription to the online vendor to fulfill my order. Since I am running low on contacts and need a new pair immediately I had to go down to the CVC this evening and basically pay off the owner $45 for a copy of my prescription that I can send to the online vendor to order contacts. Saving $96 on the cost of contacts is better than paying a $45 bribe I guess.
BOTTOM LINE: UNETHICAL, UNPROFESSIONAL, UNCOMPETITIVE PRICES. IF I COULD GIVE THIS 0 STARS I WOULD.
IN ADDITION THEY ARE ALWAYS RUNNING BEHIND ON APPOINTMENTS AND THERE IS ALWAYS A 25 MINUTE WAIT AFTER YOUR SCHEDULED TIME.
STAY AWAY AT ALL COSTS
Pros: nothing is good about this place
Cons: Unethical, Unprofessional, High prices
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