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Businiess name:
Casa Nostra Pizzeria & Ristorante Italiano
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Review by:
citysearch c.
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Review content:
Went there last night and was excited because it was busy which we hoped meant good food. There was an hour wait for a table so sat at the bar. The couple next to us looked disgusted said the service was slow and the food was terrible. Well I expect slow service at a busy restaurant. Took at least 10 min. to get our drinks ordered. No big deal. We ordered pizza and a salad. I also asked for one of my favorite wines he said they don't serve it by the glass. Then a girl came around with samples of it and told me it was $6 a glass. So I told him I wanted a glass which he got for me after another 10 min wait. Then we saw a pizza come out and put behind the bar. We saw our server look at it and the read the ticket 3 times and ever other server read the ticket too but no one bothered to serve the pizza. I started timing it and it sat there for over 7 min. I finally got his attention and asked if it was our pizza. He went over and got it and threw it on the bar with no comment. The pizza was cold. I asked about our salad and he said he didn't know where it was. So I asked to take it home so I could warm it up and said I wasn't paying for it. The manager came over and told me he took the salad off our bill and the pizza was 1/2 price. I said we never got the salad so of course we weren't paying for it. He said well this is what you get for ordering food at the bar. I said what? You can't order food at the bar? He said well you won't get good service. He took the pizza to box up and I said I wanted to watch him box it so no one spit on it. He told me to get out of his restaurant and never come back. I said what you are kicking me out? He said he was going to call the cops if I didn't leave. I am a woman and have never been treated so poorly by anyone. I told him I would post this experience on the web and he said good All press is good press. We went next door to Papa Murphy's right before they closed and Tylor made us a great pizza.
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