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Businiess name:
Jewel Motors
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Review by:
citysearch c.
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Review content:
They have always done right by me and when I saw the review that was bad I just had to say my part. I feel that they go out of there way to make it good and when 1 person trys to put someone else down you have to look at the good and its hard sometimes so, I cannot say enough about the expertise and experience and service that Jewel Motors provides. I actually sent a friend from Lake Jackson to Austin just to buy from them because I know Bryan and I knew that they would be taken care of better by him than by anyone. My friend drove to Jewel Motors, picked out a car, test drove it, bought it, drove it back to Lake Jackson, and still has it and still loves it. That was at least 3 years ago. Thanks Bryan for always taken care of people like you want to be taken care of. I recently bought a car from Jewel Motors and was very impressed by their cycle of service. This was my first time buying a car, and I had the pleasure to work with Bryan throughout the transaction. During this process I did not feel pressured into anything, and did not feel as if I were getting taken advantage of during my experience. In the future, I will recommend Jewel Motors to anyone in the market to buy a vehicle. I recently bought a Nissan Altima from Jewel Motors and got a great deal and was very impressed with their staff and how professional they all were. I did not feel rushed at all and felt very reassured when the owner took time to meet me and the salesman Sean followed up with a phone call with me to see how I was ""enjoying the car."" I have never had such a good experience even with a big time dealer.. I've bought several cars from Jewel Motors over the years. They typically sell everything cheaper than everyone else. I have gotten some great deals from them! Knowing that there are always risks in buying a used car, I always have any car I buy checked out by a mechanic. I understand that it's my responsibility to do so because used cars in Texas are sold as is. The negative review below is by someone who is angry with himself for being irresponsible and is lashing out at the dealership to make himself feel better. A couple of years ago I bought a 2000 Nissan Pathfinder from this company. I didn't think to write a review, but I was happy enough with my vehicle after a few years to refer a friend to Jewel Motors. We came on here to get a map to show her how to get there and saw the good reviews that were similar to my satisfaction and a couple that were bad. I felt that the employees of Jewel Motors were knowledgeable and very informative and when I asked if I could take the car to a mechanic they had no problem with it at all. The mechanic said it was a great vehicle, a few items needed maintenance but for the year and mileage it was in great shape and the maintenance needed was what a vehicle of this age and mileage will generally need. I was amazed to find that how they described the vehicle and what the mechanic said were about the same story, making me think they know what they are selling and are an honest dealership. With any business, they can try all they can to be as good as they can be, but it is impossible to satisfy everyone. It sounds like to me that the angry customers below didn't do their research and made a decision, which generally if you make big decisions without much thought, you generally get upset about it, in this case I think they felt it right to blame who they bought the vehicle from because of not thinking their decision through. I am certainly happy and I think they will treat my friend as nicely as they did me and she will have a vehicle running as well as mine and as affordable in price too. Thanks guys! WHERE I BUY 9/17/2010?? JEWEL MOTORS IS WHERE I BUY MY CARS FOR THE PAST 6 YEARS I HAVE ALWAYS BEEN TREATED WELLAND HAVE ALWAYS HAD GOOD RESULTS.I WILL CONTINUE TO BY MY CARS THEIR AND WILL TELL MY FRIENDS TO BUY THEIR AS WELL.THANK YOU ALWAYS JIM REGAN AND look at there BBB Rating
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