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Businiess name:
Jen's All Natural Pet Spa
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Review by:
citysearch c.
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Review content:
I think that this groomer does have many satisfied clients, so if you have a pure bred dog with a specific published standard for grooming, this would be an ideal place to bring your dog. My dog is a small mixed breed with a quirky look and an especially fluffy face and neck, which I love. When I brought her to Jen, I specified that I was mostly interested in her having her claws trimmed and being cleaned/brushed in general. Jen suggested she hand pluck my dog's fur for hairs that would come out, so I agreed but I told her that I like the ""bangs"" which grow from my dog's forehead, and that I love her neck and face fur, which is (was) fluffy. I specified more than once to keep her natural, that she really just needed a cleaning and her claws trimmed, but not a fur trim, although I didn't mind if she pulled out the fur destined to fall out anyway. When I picked up my dog all of her fluff was gone! She looks shaved! I didn't want to show a bad reaction in front of my dog, who was obviously traumatized and would pick up on my reaction, so I paid (was quoted $25 - $30 on the phone and charged $40) and left. Jen cut off all my dog's fur so she now looks like a short haired dog -- I hardly recognize her! My husband was outraged when he saw her! And I feel guilty because my dog is now obviously uncomfortable, and even cold. Jen even cut off all of her face whiskers which I don't believe should ever be done to a dog! Jen did say that when she cut off my dog's fur she wished she could put it back on again, and I do too! She also pointed out that it would grow back. I do believe what she did, she did gently and with consideration for my dog's well-being. My dog's claws are beautifully done and her ears are nicely cleaned. As I've said, if my dog were a pure bred with a specific grooming standard, I'd bring her back. But in order to maintain my dog's unique look (if it will grow back!) I won't be bringing my dog back to Jen's All Natural Pet Spa.
Pros: Careful work done, very nicely groomed claws.
Cons: Did not listen to what I requested for my dog.
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