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Businiess name:
Main Street Royal Gas & Auto
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Review by:
citysearch c.
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Review content:
This is a review for Min's Auto service which operates under the Main Street Royal Gas and Auto label. They used to be one business until mid-2011.
I write this review for 3 reasons:
1. Poor quality of work
2. Incorrect charges
3. Rudeness to customers
If you still think you can go here, read ahead ...
I returned to this shop after 2 years. Tai Kim, the original mechanic here was great. The repair shop is now owned by Joseph Min who is nowhere close to professional.
Joseph Min quoted $120 for my car's trunk wiring which was cut at a location where I could not trace myself. He said it would take that much money because it takes 2 hours and is a difficult job. His hourly rate is $60. I waited while he was working. He got done in 15 minutes and still wanted to charge me $120 because that was the original quote. Ridiculous! When I asked that he charge less because it took just 15 minutes, he gave me a $20 discount.
I looked at the work and all the internal plastic fittings on the trunk were badly placed. I had to make him fix those properly. I would have done a way better job myself in fitting those back if I had tried.
That was not all ... he asked me about other quotes I had received and when I told him the Herndon Sunoco (great shop by the way) had told me $45 per 30 minute increments, he said I should refer people there!!!!! Does this guy even want to do business??? If he does not care about getting customers - do you really want to go here?
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