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Businiess name:
Modern Automotive Repair
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Review by:
citysearch c.
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Review content:
Worse mechanic I've ever used. Highest prices I've ever paid!\r
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Brian E. Lane is just after your money. He doesn't care about building a reputation for an honest mechanic in Kennewick, Washington. He will overcharge you, lie about hours worked, make up extra fees and basically rip you off every which way he can. He will spend 30 minutes on YOUR DIME looking for issues with your car that ""need"" to be fixed. \r
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Don't be fooled by his low hourly rate. It's just bait to get your car into the shop. After you are invested with diagnostic fees, etc, he will surprise you with the jacked up quote. And parts prices will be 30% or more above retail. On top of that he RAISED the final price after the quote. Yes, I paid quite a bit more than his estimate. Since he DOES NOT provide written or printed estimates, you can't challenge the new higher priced quotes. He will also say that the diagnostic is free if you get the work done, but then include it in the final cost anyways. If you want your car back, you have to pay up.\r
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Did Brian E. Lane of Modern Automotive Repair sabotage other areas of my car hoping I would come back for more outrageously priced parts and repairs? I can't go into details, but I suspect he did, but it is rather hard to prove. \r
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Dishonest mechanics disgust me. A business that exploits your ignorance and circumstance for profit shouldn't be in business. Avoid this mechanic like the plague. It would be better to buy a new car than go to this auto repair shop.\r
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