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Businiess name:
Kansas Counselors Inc
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Review by:
citysearch c.
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Review content:
These people make it INCREDIBLY hard to pay a debt. If you're a business owner, DO NOT USE KCI.
Dealing with collectors is never a FUN process, but wow. I tried to be polite and courteous; if I really owe money, then I want to pay it.
However, after my initiative to call THEM (called, left no message), they were incredibly rude, completely UNhelpful, and couldn't tell me anything. I'm sure what they were doing was also illegal--I live in Washington state which has pretty good consumer protection laws, but even at my request they would not:
-Send me a statement of the account
-Tell me WHO the bill was originally from
-Call me back
-Let me pay over the phone
-Let me pay on line
-Confirm any other identifying details so that I could even verify that they had the right person as the debtor!
This company is just ridiculous. I finally got the name of the company that said I owed them, and looked them up myself (thanks, Internet!), but I had to send them a check. Now the phone number I had won't work.
RRAAAGGHH!
Cons: Where to start?
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