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Businiess name:
Park Place Optometry
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Review by:
citysearch c.
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Review content:
If you go online to read other reviews on other optometry offices they are pretty consistant on how the office is, give or take a few cheap peoples remarks. Park Place use to be better a few years ago, now they seemed a little unorganized. When I ask a simple question about my Ins. or lenses it would go through 2 or 3 different people giving me different information, and then when it got to the Doctor he would totally be going in a different direction completely. I understand the Dr. Tran owns the office, but he should just do the Dr. things and not get involved with front office. Because when he comes out to manage, the situation turns to crap. All of his staff seemed to be scared of him. I work in customer service and they way he acts in front of patients and the way he treat his staff is unprofessional. If your looking for customer service by an optometry office as a whole, there are several offices up and down Jamboree you can go to. I think I've given them their last chance, time to move on!
Pros: Friendly staff, ok frames
Cons: Moody doctor!
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