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Businiess name:
Sugarland
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Review by:
citysearch c.
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Review content:
I wish I could give this sorry excuse for a dessert place negative stars. The last time I visited this supposedly ""regal"" establishment, I was met with the most hostile and humiliating customer service I have ever experienced. I will briefly recap the incident that has caused me to boycott this restaurant: there was a misunderstanding about what a friend of mine had said and the owner irrationally ignored all explanations and proceeded to berate and humiliate us, with a barrage of curse words, in front of a store full of people. Never in my life have I been treated with such disrespect and at no point did we sink to her level of savagery. But suffice it to say that the owner is emotionally unstable and has no idea what customer service looks like. I have heard from employees and other customers about other horror stories of angry rants and the mistreatment of customers by the owner and I find her behavior utterly reprehensible. I urge everyone to NEVER VISIT SUGARLAND simply upon the grounds that if an owner that has no regard for her customers, she should not be rewarded with business.
Pros: Absolutely nothing.
Cons: The worst customer service in the nation.
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