Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Flow Fitness
|
|
Review by:
citysearch c.
|
|
Review content:
If I could rate this 0 I would.
I am so disappointed in my experience with this gym. I have been a member of Rain since they opened about 4 years ago. Their facility is ok, the classes were great and the view was nice so I stayed. Slowly over the years the monthly fee crept up while the facilities went down hill (They did open a new SLU gym which is a big improvement for them, still lacks a lot of basics though). They don't provide the bare necessities, i.e. towel service or clean bathrooms.
I got a Herniated Disc last year which caused me to stop working out. Rather than give up my perk of using both gyms for the price of one standard membership ( I was grandfathered in because I had been there for so long) I kept paying my monthly dues and not attending.
Finally when I decided to end my membership I assumed it would be an easy process. I was hugely mistaken. I called a few days before the end of the month thinking I could simply do it over the phone. I was informed I would need to come in.
I woke up in a panic on the 1st of the month realizing I hadn't been in yet. I called at 8 am to make sure they wouldn't charge my card. I was told I would be charged for this month no matter what because their contract requires a 30 day advance notice. I asked that Glen call me back to speak with me about this. Then I informed them I wouldn't be able to make it in until 5:45 that evening, and asked they not charge my account until this is resolved.
When I arrived at the gym I was told there was no way around it and that my card had been charged. Glen (who obviously saw me and knew who I was and what was going on) avoided me and walked away.
I called as soon as I got home to ask for a copy of my original contract. I was told first that their account manger takes care of that but she's not sure when she would be in next. Then I was told Glen is the one who handles that and he couldn't get to it until Friday. In addition I would have to come back to the gym to pick it up (for those who don't know it's on one of the busiest roads in Seattle, it takes 10 minutes just to cross the street).
Glen could not care less about his customers other than getting collecting his monthly check. I am so incredibly disappointed that was the last experience I had with a gym I've been going to for 4 years.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|