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Businiess name:
Sabur Restaurant
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Review by:
citysearch c.
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Review content:
Reservations were made for 6 people at 8pm this past Saturday to celebrate a friend's birthday. Upon our prompt arrival we were told our table was located in the lounge. Our table was knee height, and the chairs were backless. Although the seating arrangement was severely uncomfortable, we chose to attempt to make the best of the situation. Our party waited 20 minutes to order drinks, and another 20 minutes to receive them. Our first round of drinks appeared on the table at 8:40pm. When we politely reminded our waitress about the fact that we had been waiting quite a long time for our first round, her response was, ""have you seen how busy this place is?"" Upon the arrival of our drinks, we asked the waitress for a basket of bread. Her response - ""only patrons seated in the dining room receive bread, not patrons in the lounge."" \r
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At the end of the evening - we commented to the waitress that we didn't think it was fair that a) despite having reservations, we were seated in the lounge, and b) we were unable to get bread due to the area we were seated in. Her response, ""you should have made reservations further ahead of time."" At no time in the evening was my dissatisfied party EVER rude to the staff. The staff, however, was rude to us on two occasions.\r
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Overall, food was decent and reasonably priced - however would never go back due to the poor, poor service we received and the obvious lack of customer service skills the staff displayed.
Pros: Great Mediterranean Food, Great Drinks
Cons: Rude Staff
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