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Businiess name:
Plant Place & Flower Baskets
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Review by:
citysearch c.
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Review content:
This is the worse service I have ever received. My fiance ordered flowers on FTD. The bouquet looked beautiful online it was very full with red roses and carnations. It also came with chocolate. the total was right under $70. The flowers came with tons of green filler with 4 carnations and 2 roses! It was very ugly. On top of that I did not receive the $18 box of chocolate it was SUPPOSE to come with. I called mutiple times and was forwarded to a call center. Finally the next day after 2 hours on hold I was able to speak to someone. She gave me the run around saying some nonsense about the flowers breaking and the delivery guy messing them up. I said I wanted my money back she then put me on hold again and came back saying they can reimburse me for the chocolate (THAT I NEVER RECEIVED) and the $7 delivery charge. OK Thank. Finally my faince called, she was so rude saying in 30 years of business no one has wanted their money back and said they dont do that (even though they have a guarantee online)!!! She FINALLY agreed to give me the money back when I drove the flowers back to her location!!! Ridiculous!!!!
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