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Businiess name:
Chicago Brauhaus
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Review by:
citysearch c.
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Review content:
Quite possibly THEE WORSE SERVICE from 1 waitress EVER (and quite possibly any of the wait staff)!!! 1 mistake, that's no problem for me. But MULTIPLE MISTAKES for an hour+ lunch that SUPPOSE to take 30-45 minutes? UN-F'N-ACCEPTABLE!!! I came in for lunch and waited 5 minutes for the waitress to show up. The bus boy didn't give me any water at ANY time during my stay. When she FINALLY gets to my table gives me the specials menu, but DOESN'T TELL ME THE SPECIALS THAT ARE NOT ON THE MENU (oh yes, there were other specials because I distinctly heard her mention them to the table behind me). Oh don't blame the band member playing on the keyboard for not hearing because I heard and saw all the other waitresses addressing their tables loud and clear. I ordered from their main menu and a coke (since I STILL hadn't gotten any water) and that took her another 5 minutes for the coke. When the food arrived, it was THE WRONG ORDER (and I knew right away since all the other places I ordered the same item all came out the same way). Again, the waitress apologized and blamed her ""handwriting"" for the problem. By the time the right order arrived, I only had 20 minutes to eat before I had to go to work. Needless to say, I was that disgusted with the wait time that I had lost my appetite and took my food to go. And as usual, I had to wait for the same waitress to get the check and the container and to come get bill with my card and yada yada yada. Probably the only thing good about the visit was the gorgeous hostess greeting me at the door. Bottom line, the ENTIRE lunch experience was an EPIC FAIL!!! But if you want German food in the city, where else can you possibly go not that the Berghoff is long gone???
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