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Businiess name:
Sidewalk Cafe
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Review by:
citysearch c.
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Review content:
Absolutely terrible! Every time I return to this local neighborhood cafe I regret it after leaving. It's easy to overlook its short comings due to its convenient location. The food is average and decent for its location however the consistent lack of service makes this location totally unacceptable as an establishment. The entire staff is not trained in the basic principles of service and hospitality and lack the common knowledge needed to execute their jobs, even when it comes to making a simple coffee. 8 out of 10 times there is a mistake in my order or something is sub standard and when a complaint is made instead of being accommodated or the situation remedied I am lectured and given excuses for why the mistake was made and nothing is done to help. Not even an apology is given, instead I am indirectly told to "" Deal with it"". I will not make the same mistake of returning yto this place and having to regret it after again.
Pros: Decent Food. Nice design
Cons: Terrible Serive. Rude attitude.
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