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Businiess name:
George Meyer Tv & Stereo
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Review by:
citysearch c.
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Review content:
Recently took a Bose media center and Acoustimass module in to see why there wasn't sound. The media center displayed an 801 error code - bad hard drive. Two weeks and $60 later, finally got a call that it would cost $400 to repair. Media center had a bad hard drive (duh) and Acoustimass module needed new power supply. When questioned about the Accoustimass module, the answer was that he heard a hum...replacing the power supply was optional. I had a bad feeling when I dropped the equipment off...the owner gave me relationship advice when I got upset about my spouse nicking the Acoustimass getting it out of the car. Also the woman completing the repair request had a lot of difficulty completing a rather simple form. Something about the place seemed off. We talked about leaving...wish we had. Thankfully we decided to pick up the equipment and call Bose repair at 800-367-4008 instead. The person I spoke with was helpful, knowledgeable and efficient. In minutes my repair request was set up and the shipping docs sent to me by email. Best of all, Bose charges a flat $165 repair fee AND you get an automatic extended 1-year warranty on your system. Call Bose...you'll be much happier!
Cons: Wish I had read the reviews on this place!
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