Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
G & R Appliance Repair
|
|
Review by:
citysearch c.
|
|
Review content:
I was having some issues with the freezer on my Samsung fridge. Apparently this is a surprisingly tough issue, as most appliance repair companies in the area won't even touch Samsung.
The initial diagnostic fee was $75. The tech (his name was Christian if I recall correctly) determined the vent was clogged in the back and cleaned out a MONSTER dust bunny. I chalked it up as a $75 lesson in fridge maintenance.
Freezer worked out for about a week, and started failing again. Christian came back, de-iced the entire freezer. Freezer worked for a week, then started failing again.
Owner came out next time, determined it was a faulty sensor, and ordered it.
Owner came back a week later, installed the sensor, only charging me for the part cost (about $150) and some labor, which I think totalled it around $200.
Freezer started failing a week later.
Christian ordered and replaced the fan motor. No cost to me.
Freezer started failing a week later.
At this point, they were out of ideas. The did feel genuinely bad about not being able to fix the freezer, so they fixed a damaged solenoid in our microwave range. They did NOT charge me for that part, since it was about the same cost as the sensor for the freezer! AND they handed me a check back for the labor that didn't fix the fridge.
They were always on time, ALWAYS called before stopping over, were courteous, patient with explanations, clean, and all around a positive experience. Aside from not getting the freezer fixed (only reason I gave them four starts instead of five!)
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|