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Businiess name:
Dal Paint & Hardware Ltd
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Review by:
citysearch c.
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Review content:
I wanted to buy a Hunter Douglas vertical partition. Stopped by the store with measurements to get an estimate on the price. The man said $390. OK . He agreed to come by to get the exact measurement. Another man from the store came, measured, and gave a price of $490. Asked why the big difference he said the other man didn't know what he was saying??? OK. I agreed to purchase them so he took the small side piece from a valance from my window to use for ordering the correct shade and style, and I asked to open them from left to right. OK. It took 6 weeks to get them because they had to come from overseas??? Humm. When he did install them I was shock to find them a shade darker, too long and they opened in the middle. The man said we never spoke on how to open them, so he took it upon himself to order them split in the middle. and when asked about the different shade he gave NO COMMENT. I asked him to take them away and fixed the track, he said they are fine just leave them. When he pulled the chain the to open them they made a squeeking noise. i said what is that noise, he said THEY ARE NEW AND OVER TIME THEY WILL NOT MAKE ANYMORE NOISE. That was it, when he left I called the store and spoke with the 1st man who assured me that on Monday 11/16/09 he will TRY to get it the way I ordered them. The installer didnt have the small piece he took for a sample so he cut a piece of the valance he installed and put it in the slot, now my window have a side valance that don't match. What a waste. If they dont have my purchase correct by Thanksgiving I will have them in court to get my $490 back and go somewhere else. I am not a CHILD, if you want to play games, play with yourself.
Pros: Close to where you live.
Cons: Too many cooks spoil the soup
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