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Businiess name:
Hoffman Honda
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Review by:
citysearch c.
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Review content:
I had two very bad experienced with Hoffman Honda.
First, I went to Hoffman Honda to buy out the lease on my car. The salesperson (Karan) was terrible - it took hours and hours to get it taken care of and I waited over 4 hours just to see the finance person. Then, a few days after the most difficult and annoying car buying experience I ever had, I received and email from Karan introducing himself to me and saying that my former salesperson is no longer at Hoffman. He obviously had no idea who he was emailing or that I had just spent a miserable 7 hours with him 3 days before. Horrible customer service.
A few months later I decided to give Hoffman Honda a 2nd chance with service. I made an appointment for 9:30am. After waiting in a line of 8 people, I finally met with someone at 10:15 - 45 minutes of standing in line. The woman was very rude and abrasive. When I asked about the shuttle I had confirmed with Hoffman Honda a few days earlier, she rudely told me that there are so shuttles on Saturday. I told her that I confirmed one just the day before and she rudely told me I must have been mistaken. Then she basically told me I was nuts to have purchased the extended warranty Hoffman sales people pressured me into getting (which I was nuts for getting).
Overall, I would never recommend Hoffman Honda to anyone for either sales or service. Save yourself a headache and go somewhere else.
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