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Businiess name:
Hanabi Japanese Grill
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Review by:
citysearch c.
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Review content:
This is tough. Went on New Years Eve with high expectations. Had made our res a week proir & get there &they haven't got it. Told us they'd get the manager. We waited 20 mins for her without her or any employee letting us know it would be that long. Then while having our drink order taken, our waiter (also the bartender) became irate with me because I asked my options other than Coke. I wasn't quick enough for him so he says,""I'll bring you water,"" but I didn't want or ask for water so I said, ""I don't want water."" he ignored me so I said it again, he'd moved on to my friend, & then he snaps at me & says, ""I heard you,"" very obviously irate. Our part of 6 were all taken back by how rude he was. From then on, he was just totally uninterested in giving us good service. Loved our chef. He was very professional & good & entertaining. When my friend discovered the dead fly in her lemonade, the chef had to ask twice for someone to get rid of the drink after she was ignored. Sadly, the best they offered her was the drink for free. We don't like paying $35.00 for a plate & then being treated so poorly. We'll never go back there again. The food was no better than what you'd get at Lone Star or Outback & the service was absolutely horrid. Benihana is much, much better & I totally regret taking our friends there.
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