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Businiess name:
Smyrna City Library
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Review by:
citysearch c.
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Review content:
To Whom It May Concerned,
I and my family just moved to a house in Vinings Glen last week. The first thing I checked online was the public library. I was so happy when I saw on its web site that this is the first public library in Georgia. I was also impressed by the facility. To my surprise however, the first interaction with the librarian turned out to be a nightmare.
I went there this morning with my sons hoping to borrow some books for them. We were all excited. I told Lawrence, the librarian received us that we had moved in the week before and the only thing I could show to prove our residency was the lease agmt. I wanted to show him the scanned copy saved in my iPad. I also explained to him that we did not sign on the same paper document as people traditionally do - we signed the lease, scanned and sent it to the landlord who countersigned, scanned and sent the same back to us. So the scanned copy is the final copy. He then raised another request that I had to show him some mails sent to the new address. I explained again that we just moved in and did not have any mails. But I could show him the email from USPS indicating that I've changed the mailing address from Buckhead to Smyrna. He abruptly refused it.
I never expected applying for a library card could be so difficult. In other places, it's a matter of procedure and supposed to be done in a split of second. Lawrence apparently just wanted to make trouble of us. He raised request one after another. Obviously he hated us. I don't know why. But I don't care. You occasionally will meet weird birds. It's a shame however that a public library with such a proud history would have a librarian like him. The long history and beautiful facilities are meaningless if the librarian is a jerk. I'm sure I must not be the only one that was treated this way by him. Aren't we paying taxes to the government to hire those who are willing to help others?
I had to leave with my sons disappointingly this morning. If the purpose of Lawrence was to prevent us from using the services that we are eligible to, he will be disappointed. We will definitely come back. I just wish I don't see his disgusting face next time.
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