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Businiess name:
Interskate Inc
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Review by:
citysearch c.
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Review content:
One would think in times like these, CUSTOMER SERVICE, rather than CUSTOMER HARASSMENT, would be more important. Here is my friend and neighbor's story about our recent (and certainly last) experience with Interskate Roller Skating in Clayton NC.
""I booked a party at Interskate in Clayton, NC and they cut it short for a private party that was coming in and then when I expressed how unhappy I was and I wasn't going to pay the full price and would come out on Monday to speak with the owner, they called the police and made ALL of the children at the party CRY!!! My daughters and their friends thought I was going to jail. I wasn't angry nor did I get violent with these people, but I wasn't going to back down when threatened by the fact that the police were coming! I encouraged them to call the police. The police officer showed up and told me that this was a civil matter and that Interskate would have to take me to court....and just after he said that the owner pulled up in his pretty blue corvette! He defended his son (the manager) and thought I was being ridiculous for wanting half taken off of the bill because the kids ate pizza and cake!! I'm sorry...I am at a rollerskating rink and NOBODY was able to skate and my daughter didn't have time for presents!! Eventually, after not backing down, he agreed to take 50% off of the bill. I JUST HOPE THAT THE ""FAMILY FUN CENTER"" THAT THEY CLAIM TO BE KNOWS THAT THEY TRAUMATIZED A GROUP OF NINE YEAR OLDS AND THEY'RE STILL NOT OVER IT TODAY!!! I think that these children DESERVE a public apology!! For me, it's not about the money...that could have been handled WITHOUT the involvement of the police! I just don't think that 45 min was worth $175.00... do you?
From now on we will go rollerskating somewhere in Cary! :)""
To add, the staff was irritable the whole time we were there, even expressing that irritation towards the kids. She was originally told the price was for 2 HOURS. They didn't even have the room ready on time, so what we actually experienced was just over 40 minutes. The kids had their skates on, then were rushed into the ""party room"" for pizza and cake. The second pizza arrived with 3 minutes to spare on their ""time limit"", and ended up being taken out with us after we were essentially ejected from the room. OUR CHILDREN NEVER EVEN HAD A CHANCE TO SKATE. The staff were rude, and I can tell you for absolute certainty NO ONE in our group will EVER darken their doorway again.
Interskate Clayton Roller Skating Rink, Caveat Emptor! Let the Buyer Beware!
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