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Businiess name:
Big Tomato Market Grill
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Review by:
citysearch c.
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Review content:
My husband and I have lived in the area over 40 years. We use to frequent the Big Tomato Market Grill a couple of times a month and it was always delicious. For various reasons, it has been about three years since our last visit. We had dinner with several friends there early this evening and the food was as great as we remembered, but our experience was lest that great or even good. We went early and the restaurant was not busy yet. The waitress was inattentive, slow and very unpleasant, actually rude. Her responses to questions regarding items on the menu were short and curt, the service was slow and her attitude very demeaning. Most of the party had salads with the dinner. We waited quite awhile for them to come. After most of us were finished with our salads, the people who had requested soup still had not received it. When one of them asked her about the soup, her reply that it was coming was short and nasty. It did not come for about 5 more minutes. Both her attitude and the service continued to declined through the meal. We paid our bill without saying anything, but were very dissatified with the service. Usually the only recourse a customer has when the service is bad is not to leave a tip, however the customer does not have that option at your restaurant. We were forced to leave an 18% grtuity for a very unpleasnt experience. Will we most likely will return because your food is excellent but if we experience the same kind of service again, it will be our last visit to Big Tomatoe Market Grill . No one wants to pay for poor service and attitude and then have to give the waitress who made their experience less than desireable a tip. She had no right to expect or recieve one.
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