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Businiess name:
Roto-Rooter Plumbers
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Review by:
citysearch c.
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Review content:
I flushed my upstairs toilet and it wouldn't stop running!! We all know how fun it is trying to fall asleep while hoping the running noise will stop! I couldn't take another sleepless night so I called Roto-Rooter to see how soon a plumber in the Cleveland area could come out. In less than an hour, Derek was at my door! Derek was friendly, and very knowledgeable about his craft! I appreciated the lesson he gave me on the history of toilets, and I now understand why my other toilet often clogs. He even recommended a better plunger that I could purchase. He quickly diagnosed and repaired my problem, and now my home is nice and quiet. He also took time to consult on a non-emergency situation that I plan to have him work on in the future.
In this day and age of computers answers phones and cranky service people, it was refreshing to speak to a live person on the phone and have such prompt, courteous service! Thank you Derek and Roto-Rooter! You will certainly be hearing from me again!
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