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Businiess name:
LOURDES BOSQUEZ
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Review by:
citysearch c.
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Review content:
Recently I had the opporunity to deal with this doctor. My first impression was that some of the past negative reviews might have been a bit harsh, so I continued to give her the benefit of a doubt. Now I have experienced some of what the other negative writers mentioned and do have to agree with some of the comments.\r
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I do not have the credentials to rate her actual medical skills and she in fact might be very bright. HOWEVER, her practice is NOT run in the manner I am acustomed to with my other medical doctors!! This one seems disorganized and poorly run. The hours posted are NOT always the hours the office is open, they seldom answer phone and seem to screen calls by using voice mail. They claim they are not a PPO and then charge more than they are allowed to for services, but according to the insurance company, they ARE a PPO and have to follow the contract rates. Basically, she might be a fine doctor but her staff is lacking in proper office skills, which translates to the patients NOT being fully informed of when they need to return, no reminder calls or emails for appointments weeks int the future etc... \r
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Additionally, there is at times, a serious and challenging communications gap or there is a listening problem on that side of the fence, I have yet to fully figure out which or if it is a combination of both.\r
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She might suit some people and personalities well. I on the other hand do not suffer a poorly run operation or in being spoken to as if I am stupid, just because I am a patient very well!!!\r
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SO in the end she is not for me, and I have chosen another doctor. Go in with your eyes wide open and make sure you check the fine details such as your insurance payment requirements, appointments etc!!!
Pros: Few
Cons: Poorly run office, communications problem since English is a second language, haughty at times.
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