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Businiess name:
Lynette's Limousine SVC
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Review by:
citysearch c.
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Review content:
We have been using Lynette's over the past few years both personally and professionally. Their drivers and booking agents have always been very professional and we have never had a problem. Unfortunately this last time I think we had a breakdown of communication (could have been my fault) when I book the reservation. I called that Monday to overview. They reviewed my reservation and told me that accounting would be in on Wednesday and they would call me. I didn't hear on Wednesday so I called on Thursday. Marco, a manager, answered the phone and when I asked for accounting he told me they would be in at 11:30, but to fill him in on why I was calling. I don't even think I got to explain a 1/3 of why I was calling because he kept stopping me with rude remarks on why it was my fault. When I told him just to have accounting call me, he told me there was no accounting department and I had to deal with him if I wanted any satisfaction as he was the manger. I told him he was acting like my child and very unprofessional where he just went off on me. Refusing Refusing to let me try to resolve this with someone else. I finally told him to keep my $400.00 and that I could no longer, personally or professionally do business with this kind of management. I think Marco should go back to school and study a line of work where he can put his rude and argumentative skills to use and not lose customers for his employer.
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