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Businiess name:
Ponte Vecchio Trattoria & Bar
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Review by:
citysearch c.
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Review content:
So me and 7 other of my foodie friends went to this establishment last night and it was one of the worst dining experiences of my life! first off i am in the business and in fact everyone at the table is in the business...and i never go online or anywhere to write reviews both good or bad but this is an exception! i will try to explain as quickly as possible...our server was ok, the food that came out correct was ok but drinks came out wrong, 4 out of the 8 meals were wrong, and there was twine left on a roast pork dish that one of our guests got...she pulled it out of her mouth! so you may say that we were just haveing bad luck in the restaurant that evening and being in the business we thought the same but we said that the managment should be notified. so we asked for the manager, she approached the table as if WE did something wrong. her first words were ""so let me tell you my side of the story!"" she talked down to us implied that we didn't know a thing about italian food, and even implied that one of our guest was drunk! and i assure you she wasn't! she walked away from us numerous times when we were explaining our experience and she even had the audacity to say that the roast pork was always served with the twine on it...in that case we were screwed because our piece was only and inch long and wasn't wrapped on the pork it was in it! i can't even express how offensive and rude this woman was! and come to find out she wasn't even the manager she was the bartender pretending to be the manager beacuse there was no manager on duty! after reading these other reviews you can see that itsn ot the first time the staff has been rude to their diners! none of us have ever, EVER experienced an evening like we did last night, we spent $355 and had the worst night out ever! they were so rude that i am boycotting this establishment...don't go there its aweful!
Pros: food again was ok...fresh pasta was good
Cons: food and drinks came out wrong! the ""manager"" was the rudest person i ever met in my life!!!
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