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Businiess name:
AAA Service Plumbing, Heat & Elec
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Review by:
citysearch c.
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Review content:
These guys are awful... had them come out for a few minor plumbing issues, the guy quoted me a ridiculous price, then quoted me a slightly less ridiculous price when I balked at his original quote. The tech was here for all of 15 minutes (most of which was spent writing an estimate) and tried to get a $50 service fee out of me... Told him I wasn't paying for him to come over and try and steal my money, he was offended that I didn't appreciate his plumbing acumen, and that I didn't understand that I was paying for his skill blah blah blah.... When I pointed out that the girl who booked the appointment could have just as easily read the price book that he got my quotes from and saved all of us a lot of time, he ranted about her inexperience as a plumber and how there is some negotiating and various other factors that go into the final price. My question is, why isn't your price, your price? Why try to rip me off, see if I go for it, and when I don't go for it, lower the price? I certainly understand that there is wiggle room with all contractors based on the scope of the job etc., but it seems like it's their business model to quote exorbitant prices and then come down to make it seem like they're doing you a favor. This is simply not a good way to do business. I called someone else and got the problem(s) fixed within 2 hrs, for $900 less than AAA's quote. I have no problem paying a fair price for a good job, especially when it comes to plumbing... but I refuse to get ripped off, and I refuse to pay someone $50 because they came to my house and tried to rip me off. I highly recommend that if you need service done, look elsewhere and save yourself a TON of money.
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