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Businiess name:
Luigi's Italian Grille--CLOSED
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Review by:
citysearch c.
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Review content:
I placed a take out order for veal parm and a fried veal cutlet. Both were ordered with penne pasta with tomato sauce. When I took it home, the fried veal cutlet was simply placed on top of a small portion of dry spaghetti without any sauce whatsoever. When I called the restaurant to tell them what they did, they were rude and tried to blame me for placing the order in a confusing way. I told him that the woman repeated the order back to me so I knew she understood. I was also sarcastically told to bring the spaghetti back and they would ""throw on a piece of butter."" They told me that we could have a credit for a free meal, but I would have to let them know it was a free meal when I placed the order (gee, I wonder why). I opted for a credit. I also have to say that their method of preparing tomato sauce is simply to open a can, heat it a liitle and throw it on the food. I have never seen anything like this! I know good Italian food, and this is not it and anyone who has given this place a good review either doesn't have taste buds or they're friends of the owner. Do yourself a favor, don't waste your money...go somewhere else! Five Stars? What a joke!
Cons: Food and service
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