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Businiess name:
Spencers Western World INC
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Review by:
citysearch c.
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Review content:
Worst management personnel ever. Nice products but with the lack of a customer friendly environment, they certainly aren't trying very hard to sell any of it. I'm surprised it's still open. One ""manger"" (Adam I think; I waited too long to post this hoping I wouldn't still be so upset - no luck) is the worst of them. Refusal to even discuss a product I was prepared to order through them and pay up front even though it was less online elsewhere for the same thing (from the manufacturer they order from in fact). I just wanted to help a local business. His personal anti-desire to speak with a customer, never mind *help* in some way was actually somewhat of a relief because it allowed me to snatch up my money, walk out and spend less on what I wanted. If I'd had the opportunity to speak to the owner versus this guy, I would have need a bottle of water to prevent losing my voice by the time I left the store. I'd never want to affect someone's job - except his. He's in the wrong line of work.\r
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If you know exactly what you want and it's on their shelf, you likely won't have this problem. But if you need to talk to someone about it, I recommend a different store or an online store with a service rep. Over the web is more ""personal"" than he could hope to be.
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