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Businiess name:  Installations Unlimited
Review by:  citysearch c.
Review content: 
My first dealings were with a car starter on my car, we were the last people waiting for my car, the store was closed basically when we left, I was instructed any problems with the car starter I had to call them, not the dealer. Not even a year later, the car starter broke on a Saturday night at 6:00 when the store was closed, there was no support, my car was beeping and I could not start it, I was stranded. When I called on Monday, they asked me to bring the car in, the car was immoblized because it would not start. Then my husband and I bought trucks, my husband paid up front for 2 tonoa covers and a set of runner boards for my truck. They never called to schedule an appointment to put my cover and runner boards on, so I called and made an appointment, when I showed up the wrong cover came in for my truck, so I had to make another trip and get that put on, they blamed it on my husband even though when he called in they said ""no problem"", we have the correct size, they did not, they put the runner boards on as high as the door jam, making my clothes dirty when I stepped out, I could not use the runner boards, they said I could upgrade for $200 more or go to someone they have to make brackets because they had another couple with the same problem, when I asked for the phone number for the vendor that the running boards came from they would not give it to me, said they could not call them because I was getting my clothes dirty from the way they were mounted on truck. The invoice states that you can return your item within 10 days, with a receipt and box, they installed the runner boards, THEY threw the box out, I did not have it to return the running boards in...there is nobody there that wants to talk and listen to your problem. They are willing to work with you if you spend more money with them, I bet there are more people out there like me, totally disatisfied with nobody to complain to and get a suitable answer from or customer service. Pros: Don't know of any Cons: There are other options out there, need to shop around for them.

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